Careers @ Spencer Insurance

Personal Lines Account Manager

Spencer Insurance Agency, Inc.
Jenkintown, PA
Part time, 20-30 hrs/week
Pay: $20-$22/hr

We are a 2nd generation family-owned insurance agency that has proudly served the community since 1963.  We offer many types of insurance including personal, commercial, life, and long-term care.  We are looking for someone to join our current team of five people and work primarily on personal lines.  Insurance knowledge is a plus but not required.  We are happy to train the right candidate.  This is a great opportunity for a stay-at-home parent looking to get back into the work force.

Duties & Responsibilities

  • Answer incoming calls, emails, and texts from clients. Assist them with policy and billing questions, process payments, policy changes, and provide policy documentation as needed
  • Monitor incoming correspondence from insurance companies, mortgagees, and lienholders and take action as necessary
  • Assist with quoting and issuing policies
  • Assist with client onboarding process and marketing/cross sell campaigns
  • Develop and sustain relationships with clients and company personnel
  • Document and maintain agency management system
  • Other duties as assigned


You will be expected to earn your Property/Casualty Insurance License.  You will receive study material and will be sent to a pre-licensing class before taking an exam.  Continuing Education classes are required each year in order to maintain your license.

Skills & Qualifications

  • Strong communication and follow up skills are a must
  • Must be comfortable speaking with clients and company personnel on the phone
  • Willingness to learn and follow procedures
  • Must have good computer skills and be open to increased automation of all tasks
  • Must be honest and ethical
  • Must be able to work independently, be organized, and pay attention to detail
  • Experience in customer service preferred


  • Paid Time Off
  • Holidays
  • Employer contribution towards health insurance
  • Licensing and continuing education paid for by employer
  • Sales incentive plans (once licensed)

To apply

Please email  In the subject line write, “I am interested in the Personal Lines Account Manager position” and attach a copy of your resume.  Do not put your resume in the body of the email.  Thank you for your interest!

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