Testimonials

Everyone we’ve ever spoken with at Spencer has been friendly and helpful. They know their stuff!

Customer since 2001

Spencer Insurance has been and continues to be attentive to all of our needs.
Customer since 2004

The quick responses, the request for reviews for better coverage, and the friendly service keeps us on as customers.

David and Kathleen Gyza, customer since 1997

Always trying the find the best price and coverage.

Donald Butler, customer since 2003

Great and trustworthy people. They are so responsive and always ahead of the curve.

Scotti Kerschner, customer since 2003

Everyone is always friendly and helpful!

Customer since 2003

Great people who are easy to work with!

Eric Fox, customer since 2003

Your professionalism. Your attention to detail. You checking in with us to see if there is anything else you can help us out with. Plus you take great care of my husband’s business and are insured appropriately.

Terri O’Donnell, customer since 2020

Personal touch and good recommendations that have saved us $

Customer since 2001

Spencer Ins. quick responsiveness to a call or question is unusual in today’s world. It’s called amazing customer service which in many businesses has gone by the wayside.

Patricia McGettigan & Thomas J Gillespie, customer since 2019

Spencer Insurance is still the best, since Mr. S was at the helm, and to this day! Great people doing awesome things.

Natalie Petosa, customer since 2004

Well over the last 20 years you guys have done everything right from customer service to great rates, thanks again for providing me great service.

Customer since 2012

Always helpful, professional and knowledgeable – thank you!

Customer since 2003

Anytime I have had to reach out to the office for info or advice , my request / question has been handled / cared for very quickly and accurately . I feel fortunate to have a resource I can go to when I need to make an informed decision on how to proceed or make an important decision. Thanks !

Mary O’Neill, customer since 2003

From start to finish Charlie was very personable and professional. Stayed on top of getting all the paperwork done and meeting our needs without being pushy.

James McBride, customer since 2021

Steve has been so helpful from the start! We had some trouble finding a realistic rate for our homeowners insurance when purchasing our home. Steve helped us and worked hard to find us a great rate. Since then he’s helped us with car, life, quad, and motorcycle insurance. I’d recommend him and his office to everyone!

Jacqui Bayer, customer since 2020

Very fast service.

Customer since 2015

Great customer service

Jim Levin, customer since 2017

The Spencer agency has always serviced my insurance needs with professional care. The staff is highly ethical and efficient in their delivery of service. If they are unable to provide what a client needs they say so upfront, unlike other insurance providers they don’t push to sell a product that doesn’t meet your needs. I am very thankful for the service Charlie Spencer has provided to me over the years.

Linda Debow, customer since 2008

We feel confident that we are getting sound advice and fair value. Staff are friendly and eager to help

William Edwards, customer since 2004

The Staff at Spencer Insurance Company are true professionals. They’re able to answer any and all questions regarding my insurance needs. They really do care about their customers.

David Rubin, customer since 2014

Quick, friendly professional service

Gregory Santamala, customer since 2021

great customer service!

Customer since 2013

You always make me feel like I’m your only customer. You drop everything you are doing and tend to what my needs are. You are always available whenever I call and there is no waiting game, Thanks Steve.

Vincent Johnston, customer since 2010

Spencer agents are professional, knowledgeable and think of all aspects when discussing coverage.

Benita Larmer, customer since 2018

Excellent prompt customer service whenever it is needed.

Customer since 2004

Spencer Insurance has answered my questions.

Richard Daniels, customer since 2004

Very responsive and provided the right policy for me to to replace an expiring policy

Customer since 2001

The staff are all fabulous! Helpful, professional and promptly addressing any request or inquiry.

Barbara Rose, customer since 2004

Service questions get answered!

Customer since 2004

We have been clients for 38 years and the level of client education and service is second to none. -Ed and Linda

Edward Logan, customer since 2005

All available options were presented and our choice was offered.

Customer since 2021

Charlie and the Spencer Insurance Agency team are knowledgeable, compassionate, and genuine. They care about their clients and it shows in the quality of services offered.

Customer since 2009

They’re always available and very helpful any time we’ve needed assistance.

Michael & Judy Chadwick, customer since 2004

Made finding affordable insurance really easy.

Cheryl Sommer, customer since 2019

Always there when we needed you.

James Gaynor, customer since 1972

Timely and personalized responses. Expert knowledge and a calm demeanor that makes planning our ‘life change event’ so much easier than anticipated

Customer since 1988

You stay in touch with your clients

Dolores Weaver, customer since 2014

Always very responsive to any questions

Michael Gilhooley, customer since 2003

They always answer my questions quickly and are a joy to speak all Spencer Insurance employees.

James Mento, customer since 2004

Just always there when I needed you and caring.

Customer since 2004

Responsive, reachable, fair, and informative

Customer since 2007

I like the fact that when I have a question I just call and it gets answered.

James Vasta, customer since 2001

I find the staff, especially Denise Fields, to be competent, courteous, friendly, and very responsive. I also appreciate the email blasts and newsletters that prompt me to think about my insurance coverage (which normally I would completely ignore, especially since I have chosen auto pay for my premiums).

Joanne Bruno, customer since 2019

When is the call is put into you concerning a question or a problem, there is always a prompt response… Even on the weekends! A calm voice text the information and gives a solution quickly.

Edward Schmidt, customer since 2004

You have been our agents since we moved to Pennsylvania in 1992. Have always felt you have worked in our best interests. Would not hesitate to recommend your agency.

Customer since 2004

The communications we receive from Spencer Insurance are always proactive, whether they are timely reminders to do risk assessments before nasty weather or unrequested reviews of our policies to determine how we can save money or receive better coverage. We don’t have to think about our insurance coverage. Spencer Insurance does all the thinking and worrying for us.

John Fitzpatrick, customer since 2002

I have been with your company for almost 30 years we hit some bumps in the road years ago but your company made sure they were take care of fast and efficiently.

Stacy Strength, customer since 2003

Always prompt great service.

Donald Butler, customer since 2003

I sent my son to you for renters insurance and you took great care of him!

Eric Fox, customer since 2003

The Spencer Insurance Agency is professional, knowledgeable and trustworthy. Our family has been with them for many years. Great people!

Natalie Petosa, customer since 2004

The staff that I dealt with were always very helpful and courteous.

Customer since 2003

I have to say you guys are doing a great job and always have and my needs are met each and every time!!! Keep up the great work and thanks again for the last 20 years.

Customer since 2012

Great insurance organization. We are in our 50th year with Spencer and plan to continue to take advantage of their excellent service and outstanding personnel.

Philip Stern, customer since 2004

always handle issues promply

Customer since 2003

Just happy with everything, for what is aver 30 years now – always helpful, always prompt!

Craig Miller, customer since 2004

Great communication, follow up, and personal service.

Customer since 2016

Always helpful, knowledgeable, friendly,and professional.

Georgina Hagarty, customer since 2004

I have used Spencer Insurance for the past 40 years. I have stayed with them because of their professional, courteous staff that is always prompt in anticipating and addressing their customer’s needs. They do everything right!

Raymond Carini Jr., customer since 2003

The fact that we can call or email questions and get a reply in minutes is just awesome. My kids are now purchasing their own cars and they feel totally comfortable asking Steve and team any question before of\r after the purchase and know that they are being looked after. Terrific customer service and always looking to find the best coverage for the best price.

Customer since 2002

Any time I need solid advice or coaching how to proceed with an issue, I know I can always count on the staff to find out what I need to know to make the best decision , and move forward.

Mary O’Neill, customer since 2003

I like working with people I trust. Charlie and his team always protect our interest and I value his advice. As my children moved into adulthood, Charlie and his team has provided them with the same great service and TRUST.

Patrick Luddy, customer since 2004

Very friendly and helpful staff

David Jaslow, customer since 2012

In addition to watching price, you guys look first to quality and service. Fortunately we have only had a couple of claims over the years, and they were handled well.

William Reardon, customer since 2004

Reliable service and good rates, what more could you ask for.

Cheri Bonawitz, customer since 2019

Charlie and his gang are wonderful! They know all about insurance and are very knowledgeable when we have questions! A super group of people who really care about getting your insurance needs “done right”!! Super customer service! 🙂 Thanks, Charlie!

Sally Wargo, customer since 2005

The Spencer Insurance Agency is professional, courteous and compassionate. It is a business built on building relationships with a staff that is as much family as coworkers. I recommend them highly for all of your insurance needs. Rich Simmons Client for over 30 years (life, home and car insurance)

Richard Simmons, customer since 1999

You’ve been a friend and very helpful throughout the years. Your agency is very very prompt whenever there is any kind of issue or question. And looking out for the bottom line as well. Thank you

Anthony Doyle, customer since 1997

prompt courteous service

David Shinton, customer since 1984

Last week I had a slight damage to our car because of a snow bank. Emily in your office was very helpful and so have the people at Travelers been. Mike Silverman

Sylvia Silverman, customer since 2004

The team has always been very responsive to any questions or needs that I have. Good communication is an important part of successfully running any business!

Janice Malloy, customer since 2009

Been with your for YEARS! Happy with the service and having my best interest in mind!

Customer since 2004

Totally took care of my accident at CVS on Jenkintown Road in Ardsley. I had to do nothing. When calling office, always pleasant and helpful..

Frances Harley, customer since 2004

We have been using Spencer insurance for about 3 years and have nothing but good things to say. They are there for us when we need them

Matthew Munizza, customer since 2017

Your office always provides immediate, helpful and courteous service, whether paying a bill or answering questions, or responding the unfortunate occurrence of a claim.

Ronald Cohen, customer since 2007

Fast , helpful service. Like part of the family.

Cheryl Malfi, customer since 2005

Spencer Insurance is a terrific, long-term family business. The staff always follows up with clients, and office personnel are always available to assist with clients’ needs and questions. This is exceptional in today’s world.

Robert Schuster, customer since 2004

We always have the sense that our needs are considered and we are not being hustled or pushed to buy up

William Edwards, customer since 2004

Anytime a situation arises, Steve Spencer will always be available to help. Steve has also advised us on the best way to approach insurance. It is very comforting to know that our insurance is right. Thx

Vincent Johnston, customer since 2010

Always highly responsive to service requests.

John Pizzi, customer since 2013

You’ve always been very responsive.

Robert Partain, customer since 2002

Spencer took care of my auto claim with no hassles. They also made it simple as 1 call to update our renter’s insurance. I recommend them to anyone looking for a reliable agent.

Customer since 2018

When I have a question, they answer it.

Richard Daniels, customer since 2004

Great people who genuinely care about protecting their client’s in every way. Well versed in all facets of insurance protection. I’d trust them with my life

Benita Larmer, customer since 2018

Everything right…..Experts, friendly and always receptive to my requests. I am always amazed that they remember me and my family.

Customer since 2012

Always responsive and followed up even when I didn’t respond. I really appreciated that! Thank you!

Customer since 2020

Steve gets back to you ASAP and provides great rates!

Cheyenne Randle, customer since 2020

I like that you continually check to make sure I’m still getting good coverage at a good rate. If you find something comparable and cheaper, you make the change.

Barbara McDonald, customer since 2003

Steve is great to work with. He clearly explained his process and got us better coverage for less money. I highly recommend Steve and Spencer Insurance! Mike & Laurie Crane

Michael Crane, customer since 2020

Steve Spencer provided prompt, courteous, and knowledgeable advice about my insurance needs. He provides solid advice about choosing the correct coverage, while being mindful of costs. I highly recommend Steve.

Customer since 2020

Denise was quick to get me a quote and make changes in order for me to perform an accurate comparison. She was very knowledgeable and personable. She was quick to respond which was very much appreciated as I was trying to make a decision on homeowners insurance for my mortgage company finalize my loan.

Customer since 2020

Always helpful, always proactive, very helpful.

Stephen Barnes, customer since 1998

Steve is very kind and helpful. He made sure we had the coverage we needed!

Customer since 2020

Whenever we needed assistance with an insurance issue you’ve always been quick to respond and always helpful.

Michael & Judy Chadwick, customer since 2004

I appreciated the extra coverage on the rental property. I know someone on our block that had sewage come back in this week and I feel better having coverage. Also, I appreciated the time spent before we even agreed to sign.

Customer since 2020

Fast and easy responses for a quote and great customer service

Customer since 2020

Steve is great and would recommend him to anyone looking for his services.

Joseph Slavin, customer since 2020

Excellent customer service. Prompt action on requests and follow-ups.

Customer since 2003

Quick and easy process

Julie Johnson, customer since 2020

I like how I can speak with someone personally on the phone when I have questions or when my annual renewal is happening.

Cheryl Sommer, customer since 2019

You were always there when we needed you guys for storm damage ,Auto accidents and Life Insurance and that is over 50 years of service. Thanks

James Gaynor, customer since 1972

Prompt service. Good advice. Always friendly and helpful.

Dennis Valenza, customer since 2003

You stay in touch

Dolores Weaver, customer since 2014

You saved me $100 per month by researching the best insurance rates for me. And, you always respond promptly to any inquiries I may have.

Customer since 2019

Very responsive to phone calls and e-mails.

Customer since 1987

When I call all Spencer agents are very helpful and answer all my questions.

James Mento, customer since 2004

Responsiveness and customer care

Customer since 2007

Thank you Denise for helping us reduce the cost of our Homeowners and Auto Insurance.

Jeffrey Riling, customer since 2004

Every time I need something I call and it gets done. Thank You.

James Vasta, customer since 2001

Prompt, professional and extremely helpful service!

John Fitzpatrick, customer since 2002

We have been a client of Spencer for decades. Have always received great service

Debbie Quinn, customer since 2004

You guys are great, I never have to worry if I ever need help with my car or home owner insurance needs. Always a big thanks.

Kenneth Pagliaro, customer since 2003

My recent claim was handled in record time by pleasant, professional and competent people.

Joanne Olejkowski, customer since 2004

Recently I had a issue where my renters and auto bill payments were not received by the insurance company by the due date even though the bills were mailed 10 days prior to the due date. It normally only takes three days. After explaining my issue to Beth, I was able to send a payment via the office. The next day my original bills were received at the Insurance company. Beth kept me updated to the completion of this issue. Thank you Spencer Insurance Agency for the professionalism of your staff.

Joseph Spencer, customer since 1998

Charlie and his staff are always helpful with any problem or question that comes up.

Doris Forrester, customer since 2003

Always looking for the best policy at the best price.

Donald Butler, customer since 2003

Superior customer service and support. All your staff goes above and beyond no matter how big or small your need.

Scotti Kerschner, customer since 2003

Reliable good service! Long-time customers – when we have needed to make a claim, you have been easy to reach and made things clear and convenient. And you always remember our birthdays – a level of reliability not always achieved by our families 🙂

Customer since 2003

Everything 🙂

Customer since 2003

Steve is great. Always happy to answer questions or to help you with a problem.

Marc Gaw, customer since 2013

Spencer Insurance is a great agency. Charlie and Steve jump through hoops, to handle all issues and questions.

Natalie Petosa, customer since 2004

Spencer has always taken good care of us and our insurance needs.

Customer since 2004

Your company’s customer service is great!! You regularly follow up with customers to ensure they are having a great experience with the service you provide, and as a result you bring smiles to many faces.

Customer since 2012

Your personnel are familiar with my name even though my contacts with them are infrequent.

Customer since 2003

Steve was very helpful when we had to make some choices. He gave us the plus and minuses so we could make an educated decision. And they are able to give you specific products and services that can help you vs a one size fits all.

Terri O’Donnell, customer since 2020

Charlie was so helpful in offering to review our life insurance policies to help us determine if we needed to purchase additional insurance. He advised us that we had enough and there was no need to purchase more.

Patricia McGettigan & Thomas J Gillespie, customer since 2019

Everyone in your company is very efficient and always go the extra mile to help you.

Customer since 1991

The responsiveness to any question or concern from the entire office is incredible. I would have given a 10 out of 10, but didn’t want it to go to your heads and there is always room for improvement.

Customer since 2002

Always prompt, kind and helpful!

Laura White, customer since 2012

I am very happy with Spencer Insurance company they respond right away when I call they give me all the paperwork I need all the information I need when I need it.

Customer since 2003

Quick response. Proactive . Helpful.

Mary O’Neill, customer since 2003

Having been with Spencer for approximately 37 years, I would have left if I did not feel confident in their expertise, but they have always proven to be trustworthy. They have always replied to my calls in a timely way and done the investigative work necessary to find me cost efficient and quality insurance plans. They exude a feeling of personal caring and professionalism. I never have qualms about recommending them.

Linda Johnson, customer since 2002

Great service group!!

Gene Fatula, customer since 2019

Responsive, good communication. Feel well connected.

LLC Positive Traction, customer since 2017

You guys just consistently are “there when we need you”. It’s easy to just let your insurance roll – paying no attention to it. You guys are on top of things so I don’t have to be. I will continue to recommend you to people I like.

William Reardon, customer since 2004

Great customer service! Always very friendly staff and always willing to offer lots of different policies to suit one’s needs. Very good advice and answers to help decide what is best for us. Knowledgeable and super-nice! Thanks , Charlie!:)

Sally Wargo, customer since 2005

We have worked with Spenser Insurance Agency for the past few years; they are very professional and have consistently shown they have our best interest at hand. They have high integrity and are pleasant to work with. Spencer Insurance Agency comes highly recommended for any of your business or personal insurance needs!

Felix Tuccillo, customer since 2012

You provide regular updates via email as to what’s happening and check in with tips and reminders. Your agency always has a friendly attitude too.

Customer since 2016

Prompt and courteous service.

David Shinton, customer since 1984

Always there to answer questions and give support.

Sylvia Silverman, customer since 2004

You are always available when I call and if you don’t have the answer you get it and get back to me in a reasonable amount of time, I can say it has been excellent service over the years, thank you. Charlie

Charles Wanner, customer since 2004

I feel like I am an important part of a big family. Spencer Insurance is always responsive to my needs and concerns. My contacts with them are always customer-focused. They are AWESOME.

James Salamon, customer since 2006

1) Continually reviewing our policies and looking for insurance that fits our needs at the best price available 2) Always getting back with questions or concerns about our policy or claim

Customer since 2014

You guys are very easy to talk to. Very professional and friendly. Most importantly, you know your businesses inside and out. You take the time to explain everything and make sure that I fully understand.

David Rubin, customer since 2014

Always responsive and great adviece.

Customer since 2004

It is always a pleasure speaking with your staff. Generally this is just to pay a bill. However, on the occasion when have experienced a problem you staff is always available and helpful.

Ronald Cohen, customer since 2007

You have given us a rebate on our insurance without us having to ask for it. I really appreciate that. It may not seem like much but in the midst of the pandemic it is nice to not have to worry about such things as requesting a rebate. One of the many reasons we like doing business with Spencer Insurance.

William Edwards, customer since 2004

Steve has always accommodated any situation that we have encountered. The line of communication is always very open. The questions that he ask ensures me that I am receiving the best insurance for me

Vincent Johnston, customer since 2010

Spencer Insurance is readily available to answer my questions regarding insurance needs. Staff is professional, friendly and knowledgeable.

Customer since 2015

They meet my needs.

Richard Daniels, customer since 2004

Charlie is not only an incredible human being, he is very responsive, professional and honest. I trust him completely and have referred several clients to him

Benita Larmer, customer since 2018

We have always had our questions answered and you get back to us promptly.

Clyde Basham, customer since 2004

Personal and professional, great service.

Customer since 2012

Your agency has been very responsive when I needed to change my coverge and Hanover has been helpful when I needed to put in a claim.

Cheryl Sommer, customer since 2019

Spencer is always looking out for the best interest of my auto, home & business. Always available to answer questions and prompt service.

Edward Siegfried Jr, customer since 2004

Being there for us.

James Gaynor, customer since 1972

Spencer Insurance offered us a very focused, very patient approach that met our unique, specific family requirements. I would recommend them highly.

Customer since 2019

Always looking out for policy holders. Best price, best coverage, and always trying to save you money. A very helpful and courteous staff always ready to help.

Donald Butler, customer since 2003

Very professional n courteous

Thomas Piper, customer since 2019

We love the service that we get from Spencer insurance

LLC Jenkintown Partnership, customer since 2018

Always responsive and helpful

Customer since 2016

Saved us money while providing the correct home and auto coverage for our needs.

Jeffrey Riling, customer since 2004

Good prompt professional service. Always looking out for better rates/policies/advantages for us.

Joseph Coonahan, customer since 2004

Competent, Trustworthy, Responsive

Joanne Bruno, customer since 2019

You have always come through whenever we’ve needed to make a policy change or report a claim. You have also reached out to us to offer policy changes that offered better coverage or saved us money.

David Wancio, customer since 2004

Good customer service

Customer since 2004

Everything is explained thoroughly and very knowledgeable about the different types of insurance coverage.

Customer since 2009

You stay in touch with clients

Dolores Weaver, customer since 2014

Whenever I call the Spencer Insurance office, someone who knows me picks up the phone. It’s great to work with people who understand my situation, and always show a positive, problem-solving attitude. It’s also important to me to do business locally so my money stays in the community we share.

Lisa Verges, customer since 2003

Steve is great. He did an insurance review for me that saved me a significant amount of money on my insurance.

Marc Gaw, customer since 2013

When we call the office a person always picks up the phone; no laborious phone menus to sift through. When you have to leave a message someone always gets back to you promptly.

Patricia Terrenzio, customer since 2003

Spencer Insurance Agency … great people, awesome service and they have integrity. Difficult to find this in today’s business world.

Natalie Petosa, customer since 2004

What a wonderful and caring group of people at Spencer Insurance. They have taken care of all our family insurance needs for almost 50 years. When our cars have encounters with deer or a wild turkey they were there to offer immediate assistance, although the wild turkey incident did evoke a laugh. We feel confident that our insurance requirements are always met when dealing with the professionals at Spencer.

Philip Stern, customer since 2004

The customer service is great as well as the rates!!

Customer since 2012

You guys have always been available when I call, thank you for all your help over the years. Charlie

Wanner , customer since 2014

Good customer service.

Mark Miekley, customer since 2015

Charlie was so easy to talk to and suggested ways he could help my husband and i determine whether or not we needed additional insurance to protect our futures.

Patricia McGettigan & Thomas J Gillespie, customer since 2019

Steve from Spencer Insurance has been taking care of our Insurance needs for years. His and his companies many many years of experience is invaluable. If you are in need of any property and casualty Insurance, do not search any longer. You found the right person and right company with Steve Spencer from Spencer Insurance.

Rudi Bodensteiner, customer since 2018

Spencer insurance has an extremely knowledgeable staff and they are always available to help. I highly recommend Spencer insurance!!

P& Solutions, customer since 2013

I like your prompt response when I have questions about my insurance policies. Also the fact that there is always some one available to take take my calls

Luis DiNenna, customer since 2017

It’s the staff! They’re wonderful and always so helpful!

Barbara Rose, customer since 2004

Personal, friendly service. More like family

Patricia Tague, customer since 2012

You were my employer for more than ten years and I know what an honest and reputable business this is.
Mary Pross, customer since 2004

No matter what insurance question I ask, your team always provides a complete and timely response, and always cheerfully. It is always a pleasant experience with your staff. Thank you for getting it all right.

Raymond Carini Jr., customer since 2003

Honestly, it’s your honesty. We love knowing that you are there to get us answers when we need them and to follow up when we have to interact with an insurance company.

William Reardon, customer since 2004

Charlie Spencer is wonderful and has helped us with our insurance needs for years! He is always available if we have questions and is very helpful giving us lots of choices. Thank you, Charlie, for being such a good friend and making our insurance needs easy to get and understand what’s important! Your staff are all very nice, too! 🙂

Sally Wargo, customer since 2005

You took the time to compare insurance companies and offer your best recommendation to me.

Customer since 2019

Beth is very knowledgeable, friendly, and helpful. She’s also always proactive and responsive whenever it comes to changes to and renewals for our policies. She truly looks out for us!

Customer since 2012

Very honest and responsive team.

Customer since 2003

I always feel welcomed!

Rex Fields, customer since 2002

Last Christmas a family member surprised me with a new vehicle and indicated they could not have pulled off such a feat without the help of Beth Olejkowski. Beth was available, responsive and overwhelmingly accommodating throughout a complex transaction.

Customer since 2004

Steve and team are knowledgeable, professional and just a wonderful team to work with! We’ve been clients of Steve for 15 years and the team is always available to answer questions and always responsive to our insurance needs. When we recently downsized to a an over-55 community Steve took the time to research the confusing insurance requirements of the community and to ensure we had the correct and proper coverage. That’s the kind of service we’ve come to appreciate! Thank you Steve!

Cheryl Malfi, customer since 2005

Any problem I had was handled promptly and efficiently. Also a great office staff. I am extremely satisfied with Spencer Insurance.

Frances Harley, customer since 2004

When ever I call with a question or for help I get it can’t say that about other companies thanks

Customer since 2016

Always available and look out for our best interest

Matthew Munizza, customer since 2017

If I have a question I feel very comfortable calling the office. If I have a specific insurance need I feel certain that I can get a timely answer to whatever I need.

William Edwards, customer since 2004

Spencer Insurance provides great customer service and finds the correct insurance product for their client’s needs.

Customer since 2004

When I have a question, you answer it.

Richard Daniels, customer since 2004

Always prompt and reliable service! Great team.

James Gaynor Jr, customer since 2004

Friendly and exceptional service to meet your insurance needs.

Customer since 2019

I’m not ever pestered with phone calls from Spencer Insurance. I receive a birthday card each year. The insurance policy I was provided was exactly what I was looking for at an affordable cost.

Customer since 2013

Spencer Agency has always provided excellent customer service and is a pleasure to deal with!

Mark Slattery, customer since 2005

I appreciate that Steve is always there to answer any questions I may have. It’s nice to have an agent who always gets back to me immediately.

LLC Jenkintown Partnership, customer since 2018

Very knowledgable in the field of home insurance. Super helpful and insightful! Thanks Steve!

Kenneth Blum, customer since 2019

We’ve been with you for over 30 years because we feel you have our best interest at heart. It means a lot that employees are there for a long time. And you are all very responsive.

Douglas Heller, customer since 2003

The staff has always been amazingly efficient and helpful. They take all the “pain” out of processing claims.

John Fitzpatrick, customer since 2002

The regular email newsletters are. Sry interesting & helpful

Customer since 2005

Steve provides very personalized help. This includes very complex insurance scenarios.

Customer since 2003

very professional and knowledgeable

Thomas Piper, customer since 2019

We have been working with Spencer insurance for years on about 10 properties already. They have been prompt and incredibly helpful!

Ligiane, customer since 2017

it a great pleasure helping me with insurance need thank you and the person told me thank you

Alberto Colon, customer since 2019

Denise is very thorough and responsive. She finds all the best quotes, makes sure we have good coverage, and is quick to reply with answers to any questions or concerns I have.

Customer since 2017

Very professional, prompt and courteous service with a very personal touch.

Joseph Coonahan, customer since 2004

Friendly, courteous, responsive, and competent – these are the characteristics of Spencer Insurance!

Joanne Bruno, customer since 2019

Spencer is always ready to respond to my questions and provide great service whenever I need help.

Customer since 2004

Steve is very responsive.

Michael Anderson, customer since 2014

Good service and very competitive pricing

Customer since 2003

You stay in contact and always helpful.

Dolores Weaver, customer since 2014

Always on top of account issues and responsive. We moved recently and time to reestablish insurance carriers was minimal effort. Thank you

Stephen Jacona, customer since 2018

I appreciate how accommodating and prepared the agents are for unique situations. An example is when I needed proof that my renter’s insurance address would change but the address on the policy couldn’t change yet, Denise was able to accommodate.

Customer since 2016

I had a very pleasant experience with Denise and Spencer Insurance. It was very simple and Denise was very responsive. I would recommend to anyone who is looking for insurance support in the future!

Customer since 2019

Always deliver professional, thoughtful assistance and consultation

Customer since 2003

My family has used the Spencer Insurance Agency for over 40 years as our trusted agent. Spencer provides professional insurance service for our automobiles and homeowner needs. When our house was hit by lightning, they ensured that all claims were handled correctly on a timely basis. You could not ask for nicer or more knowledgeable people to support your insurance requirements.

Philip Stern, customer since 2004

Outstanding customer response and support from professional and friendly Spencer Insurance team members!

Rick Fleming, customer since 2003

Spencer Insurance always has my back…they’re the best!

Natalie Petosa, customer since 2004

The team at Spencer Insurance is passionately committed to the highest level of client service. In addressing our various insurance needs (auto, home, etc.) they are always very thorough, responsive, helpful, and informative. Our family has been with the Spencer Insurance Agency for nearly 40 years. We continue to recommend them to family and friends without any reservation.

Lou Mayer, customer since 2004

I sincerely appreciate the quality of service and the way you conduct business. I also, appreciate the way you have cared for my insurance needs and the family like attitude that you and your staff have displayed to me over the years. Thanks again for a job well done!

Customer since 2012

Spencer Insurance has provided critical personalized attention as our family needs have evolved during the past 25 years. We have great confidence in Charlie and the advice he has given. Thanks to Charlie and Spencer Insurance we feel quite comfortable and secure with respect to our family’s insurance needs.

Customer since 1993

It is nice talking to a local person who has your best interests in mind.

Thomas Perkins, customer since 2006

immediately return feedback, friendly, always available.

Alan Mar, customer since 2011

Very responsive and reliable; good customer service.

Susan Costello, customer since 1989

The phone gets answered by a real person, issues are addressed. questions are answered, and needed actions taken.

Customer since 2016

Prompt handling of claims. Great customer experience.

Edward Mayer, customer since 2004

You are very helpful and professional in your dealings with us.

Neil Dougherty, customer since 2004

Very responsive when we had questions or problems. We always got prompt service.

Customer since 2012

Great knowing your agency is always ready to take our call and help us with our insurance needs.

Douglas Mathern, customer since 2008

Prompt courteous service. Called a few weeks ago because I discard my new insurance identification card by mistake. Had a copy of the new one in my email in not time.

Richard Carey, customer since 1998

Once again everyone at Spencer Insurance did their jobs, they did what needed to be done on a minor auto claim but they did it in a way that I knew they actually cared about me, and my business.

William Reardon, customer since 2004

Always up front and honest. Believe you give us the best product for our needs at a reasonable cost.

Steven Ulrich, customer since 2007

I have been a loyal customer of Spencer Insurance for over 20 years. They have always provided me with the insurance coverage that I need at the best rate available. I have recommended them to several friends and family members.

Charles Roman, customer since 2004

You listen well to clients in order to best service our needs and provide needed coverage protection. You usually offer options to choose from.

John Cullen, customer since 2007

Steve and his team are amazing!! Always available and extremely knowledgeable!! Would recommend them to everyone I know!!

P& Solutions, customer since 2013

Friendly and responsive agents and office staff. Feels like family!

PC Patricia M. Mayer, customer since 2015

Everyone in your office has always been there for us when we needed your help and advice.

Sylvia Silverman, customer since 2004

Always avail and questions answers

David Ciangiulli, customer since 2008

I feel like I am a family member. Everyone knows you and goes out of their way to look out for your interests by providing a quality product at a reasonable price.

James Salamon, customer since 2006

You guys are professional and you know Insurance. You’re fast to answer any questions I may have and you take the time to explain things.

David Rubin, customer since 2014

Always very responsive to my questions.

Bernard Madden, customer since 2004

Any questions or problems that came up were addressed promptly.

Inc Pennsylvania Firebacks, customer since 2017

Love the personal service and professional service of Steve and his team.

Cheryl Malfi, customer since 2005

I continue to use Spencer Insurance because I value the personal attention. I always receive friendly attention. It feels like I am one of the family and that means a lot to me.

William Edwards, customer since 2004

There for me whenever I need you guys

Matthew Munizza, customer since 2017

Fire of all and the most important you listen to me and addressed my needs in a timely manner

Lenora Funari, customer since 2016

Spencer Insurance has been very helpful and are sure to followup with me to ensure I’ve been satisfied. I’ve recommended to a few friends and colleagues and they have all received the same treatment. Thank you, guys!

Customer since 2017

Used Your services several times, every time it was .handled smoothly. Your staff was more than courteous. No problems at all.

Frances Harley, customer since 2004

I have found that Spencer Insurance works diligently to answer my numerous questions regarding the various policies we have through them. Denise, especially, works hard to investigate ways to keep our insurance costs down.

Customer since 2015

It’s great to know that whenever insurance issues arise that you take care of them immediately. I love the fact that I can always know that if I reach out to you that you will get back to me at your earliest convenience. Thank you

Vincent Johnston, customer since 2010

Your personnel are easy to speak with and knowledgeable.

Richard Daniels, customer since 2004

Never had a problem other than the ones I created myself.

Ronni Uhr, customer since 2015

Worked hard to get us the right pricing!

Frank Higgins Jr., customer since 2018

So responsive and pleasant! I feel like a valued customer and I TRUST Spencer!

Patricia Tague, customer since 2012

Family have used you guys for generations

Customer since 2017

We love you guys. You do a great job for us with great personalized service.

Seth Goldstein, customer since 2008

Thank you, you gave me the Wright insurance I need for my rental for the condominium I have.

William Delaney, customer since 2019

The Spencer Insurance Agency was one of the easiest business transactions I have been involved with. They were quick and professional and I am comforted knowing that I am in good hands.

John Judge, customer since 2005

when we lived in Rydal, we talked you up all the time. you run a great business with extremely good customer service/relations. we now live in Florida so we can’t use you anymore unfortunately. it’s was a pleasure doing business with you. thanks. roni sue epstein

Customer since 2012

I have been a Spencer Insurance Agency customer for over 20 years. Their staff is always polite and responsive. Charlie Spencer maintains good communication with clients and stays in touch with their insurance needs. A great family tradition lives on!

Mary Hemsley, customer since 2003

From the beginning of my application, the service I received from the insurance team was informative and throughly explained.

Maryanne Mondelli, customer since 2019

I’m a new client and knew they would save me a pile of bucks. Low and behold, I did.

William Dopke, customer since 2019

Whenever we have a question about our insurance we know we can call Spencer Insurance Agency and get an answer immediately. Charlie, Steve, and the office staff are the best!

Francis Doyle, customer since 1984

I have been a client with Mr. Spencer the Father and now Charlie for 52 years so they must be doing something right.

James Gaynor, customer since 1972

Always friendly and able to give answer to my questions. Nothing is a problem for the staff.

Carol Stambaugh, customer since 2011

Steve was very helpful and effective with getting me exactly what I needed at an affordable price.

Customer since 2019

Great service! And very friendly service! Whenever you call, you get quick help from very knowledgeable staff. And they get back to you very quickly, if there is something that has to be researched. Five stars!

John Mlodzinski, customer since 1988

Always responsive. Pleasant service. Anticipate needs / change in circumstances.

Customer since 2003

We would recommend Spencer Insurance you anyone who is looking for an insurance agency. Charlie and the whole office staff is always ready and available to help with whatever insurance questions or needs we may have. It is nice to feel confident that our Auto and Homeowner’s Insurance policies are reviewed every year to be sure we have the proper coverage at the right price.

Customer since 2005

We have always liked the personal service offered by Spencer Insurance agency. Your clients aren’t just customers. They are treated like neighbors and friends.

Customer since 2003

Very helpful staff, friendly, easy to deal with, excellent online services, very personal touch making our concerns easier.

Patrick Joyce, customer since 2017

Charlie and his team are very responsive to questions. We get prompt answers to our concerns. And they work to find us competitive rates on our insurance. We have been loyal customers of Spencer Insurance for over 30 years!!

Barbara Byrne, customer since 1996

We enjoy reading the news letters and making our relationship more than just about insurance. It is a nice personal touch! I know that I can call with any question and be treated with respect.

James Mento, customer since 2004

We have all of our insurance throught Spencer Insurance Agency (cars, mortgage, life, etc.) and wouldn’t go anywhere else. Their customer service is top notch and they go the extra mile to make sure you have the coverage that you need at a cost you can afford. We know we can call anytime with any questions or concerns and everyone in the office is friendly, polite, and very knowledgeable. Highly recommended!

Beverly Magee, customer since 2003

I like the fact I only have to make one phone call for all my questions or concerns.

James Vasta, customer since 2001

Spencer Insurance is staffed by caring, pleasant people who are ready to actually listen to their clients (a rare talent in today’s world) and act to address their client’s needs.They are always a pleasure to deal with.

Customer since 2018

My experience with Spencer Insurance has been outstanding. Starting with my first phone contact with Denise, I found her to be knowledgeable, informative and extremely professional in assessing my insurance needs. Even though I was exploring switching to Spencer Insurance from my previous company, there was no “hard sell”. Rather, after our meeting that explored all my options, we arrived at changes that not only saved me money but provided better coverage. Spencer Insurance gets my highest recommendation.

Joanne Bruno, customer since 2019

Charlie is a great agent who knows his customers needs and abilities. He does what’s best for them and helps to put them at ease.

Francis Welsh, customer since 2004

Fast response when I need something and lower rates

Edward Farnan III, customer since 2004

Lots of prompt and courteous service….done at my convenience wherever possible.

Customer since 2003

Although I live over 125 miles away, I like dealing locally instead of spending an inordinate amount of time navigating through a company’s phone system. There is always someone there to answer my call and there is always a followup phone call if necessary.

Bruce Bythrow, customer since 2004

Steve continues to provide quality service to me. He is responsive when I email or call with questions or issues. Mike Anderson

Michael Anderson, customer since 2014

Spencer Insurance always provides great customer service!

Customer since 2016

Steve Spencer is courteous , approachable and extremely knowledgeable about our insurance needs. I feel as tho he is indispensable to our office. Thanks Steve! Dr Joseph Venneri Venneri Dental Group

Joseph Venneri, customer since 2003

Steve, Whether it be you, Charlie or Joan, someone has always been there to answer insurance questions or help us in our time of need when problems arose. Specifically, I can remember the time when a car went off the road and destroyed bushes on our property and you came out to inspect the damage and give us advice on what to do in the future to prevent repetition of any future accidents.

Customer since 2004

With the exception of a few years (when I moved to York), I have been with this agency since 1978 or 79. You’ve efficiently covered any claim that I had and service has always been good. I’m sorry to hear of Joan’s death, but delighted that I still have an extraordinary Spencer team member to answer my every question and to know that she’s looking out for my best interest….my daughter-in-law, Beth. But Beth aside, your agency has built trust with me over the decades and I intend to be a loyal customer.

Joanne Olejkowski, customer since 2004

The continued customer service and follow up for policy review is appreciated. It is nice to know someone is watching out for us!

David and Kathleen Gyza, customer since 1997

Very friendly and straightforward

Bernard Regan, customer since 2009

I am pleased with the service to date. We have relocated and the help in transferring our insurance has been wonderful

Stephen Jacona, customer since 2018

Whenever we need to contact your agency, the service is always prompt, efficient and courteous. Also, your agency has reviewed our policies in the past, without being asked by us, and made recommendations for newer policies which offered the same, if not more ,coverage for less money! This type of service makes me feel that Spencer Insurance always has my best interest in mind.

John Fitzpatrick, customer since 2002

My husband had great respect for Mr Spencer, Sr. You always stay in touch and care for your clients.

Dolores Weaver, customer since 2014

They have provided many years of personal , professional and considerate service.

Customer since 2003

Most importantly, Charlie and each staff member of the Spencer Insurance team always communicate very warmly and caringly, which as clients/customers, is very significant to us. In all the 20+ years of being a client, we have never experienced a negative or critical, or demeaning attitude in our communications with the Spencer Insurance team. When our family has been impacted by unfortunate events like car accidents and other challenging life occurrences, etc., we are thankful that Charlie and his team has always taken the time to listen to our particular details of the situation and then to demonstrate their true professionalism and genuine and sincere concern to help and assist us the very best they can. Thank you, Spencer Insurance! Sincerely, Rick and Michele – Oxford, PA

Rick Fleming, customer since 2003

Spencer insurance is truly a one stop source for insurance. We have had our automobile and homeowners insurance with them for over 20 years. True professionals to work with. I recommend them to all of my friends and family

Charles Roman, customer since 2004

Honest, reputable agency

Customer since 2003

Spencer Insurance found a great, reasonable automotive insurance policy for the new, young drivers in our family!

Customer since 2003

The staff is always responsive and helpful. Steve is great!

Marc Gaw, customer since 2013

Spencer Insurance ‘has my back.’ Charlie and Steve are always available for answering questions, and calming my concerns. Joan took care of us wonderfully, and she is truly missed.

Natalie Petosa, customer since 2004

Charlie and staff are awesome! We have been working with Spencer Insurance for well over 30 years. We can even remember when Charlie’s first office was a closet! The attention to detail and laymen’s answer to my questions make Spencer and company the goto people when I have insurance needs.

David Shinton, customer since 1984

For over 40 years Spencer Insurance has provided exceptional insurance advice and coverage for our homes and autos. Response to a lightning strike at our home was timely and supportive. Likewise, responses to accidents have always been handled in the most professional and competent manner. It has been a pleasure dealing with the Spencers and staff at Spencer Insurance.

Philip Stern, customer since 2004

The staff at Spencer always responds to any question when I call or within a 1/2 day if I leave a message. Never had a problem or question that wasn’t answered to my satisfaction. James F Quigley

James Quigley, customer since 2013

Good customer service

Customer since 2016

Charlie and his team have always given us personalized attention addressing our questions thoughtfully and comprehensively based on their extensive experience and exceptional ability to communicate. We feel Charlie has always helped us in matching the best policies with our changing needs to ensure our family’s protection. We have had a 25 year relationship with Spencer Insurance and look forward to many more years!

Customer since 1993

Long time high quality service and responsiveness. It always feels you are well informed and focused on our needs.

Customer since 1990

Spencer Ins. Is very responsive & quick to help or answer questions.

Customer since 2012

Personal Service and great insurance prices.

Joseph Currie, customer since 2015

We really appreciate the quick feedback and honest information from Steve and Beth and the rest of the staff. We can always rely on our information being up to date and that we have the correct coverage for our needs.

Customer since 2002

Timely response to all requests

Kevin & Eileen Brett, customer since 2004

Thanks, Steve. You responded pretty much immediately and so your research on the proper so we were properly insured. We appreciate it. My wife works for an insurance company and we decided to go with you over them. Thanks.

Steven Ulrich, customer since 2007

Good service with a great attitude, that’s all and that’s enough

William Reardon, customer since 2004

Knowledgeable, reasonable, reliable, affordable.

Douglas Mathern, customer since 2008

My family and I have been working with Spencer Insurance for as long as I can remember. Everyone is so helpful and quick to respond. They have provided me with many choices as far as other insurances and I always stick with them for my home/rental insurance. Can’t imagine using anyone else.

Laura White, customer since 2012

you helped me out when I really needed it and I felt like you cared

Dolores Smith, customer since 2012

Charlie and his entire team have been most candid and vigilant throughout our ever- changing needs over the years. We would recommend the Spencer Insurance Agency to all of our family and friends.

David Levitt, customer since 2007

Personalized attention to clients is top notch.

Thomas Miller, customer since 2008

Prompt responses to any calls.

Wayne Bailey, customer since 2015

A family based business with a personal touch that results in long term relationships.

Richard Simmons, customer since 1999

Best insurance agency you will ever deal with!! Professional and knowledgeable!!

P& Solutions, customer since 2013

Great staff which makes all the difference.

Customer since 1998

The people and service are great

William Ferst, customer since 2012

Your service in general is great. Response time is great. Personnel are very nive to deal with.

Gerard Fanic, customer since 2003

I like responsiveness, no matter what the situation in life. And Spencer meets and exceeds my expectations. I like knowing that you’re always just an email or phone call away.

James Schmidt Jr., customer since 2013

I have always been able to get service right away when I have a question. A couple of years ago when I was buying a car, Beth had my insurance information emailed to me within a minute or two so that the car buying process could be completed quickly. I have always felt that Spencer Insurance values me as a client. I have recommended them to several people over the years.

Joseph Martin, customer since 2012

Great customer service and responsiveness to inquiries! Knowledgeable and courteous staff and agents who make it easy to resolve issues and get answers.

PC Patricia M. Mayer, customer since 2015

You keep us informed with the Spencer newsletters and gives us important interesting information. In addition, we appreciate how helpful and responsive our agent, Steve always is whenever we have a change or question.

John Gleason, customer since 2014

Spencer insurance has always been there when we needed any help with our insurance needs especially last January when we experienced a fire in the apartment building where we live. Sylvia and Mike Silverman

Sylvia Silverman, customer since 2004

So happy with the service that I have started recommending Steve Spencer to others. I saved money by switching after having my existing plans reviewed. I was educated every step of the way and now feel confident in my coverage’s. Thanks!

Serge Gaidamaka, customer since 2018

Last year around this time, I had a very specific problem that needed to be addressed promptly. My problem was handled professionally and with a great deal of patience. I really appreciated that kind of help at the time and I am grateful to be a customer with Spencer Insurance Agency!

Customer since 2009

Personal service

Customer since 2004

Helped answering all my questions

Catherine Klimczak, customer since 2010

I think you work hard to give me good value for my insurance needs and I feel like family.

James Salamon, customer since 2006

Quick response

Inc Pennsylvania Firebacks, customer since 2017

Handled my accident in extreme efficiency. Whenever you phone the office everyone is so pleasant and helpful. Would recommend this company to everyone..

Frances Harley, customer since 2004

Your office is the best. You keep us informed and you send us birthday cards. Thank you

Vardara West, customer since 2011

It is your staff. Pleasant, helpful and it only takes one call.

Ronald Cohen, customer since 2007

Great follow up on my questions!

Customer since 2013

Personable, responsive and professional.

Mary Powell, customer since 2016

The staff at Spencer Insurance is always helpful, courteous, and friendly. They respond quickly to any question or need that we have. It’s great to do business with Spencer!

Customer since 2015

Denise has been very accessible and always provides clear and relevant answers to my questions. She, and the agency, have been great to deal with.

Customer since 2016

Excellent cutomer service and access to cost effective high quality insurance products.

Customer since 2004

Your staff is always friendly and helpful.

Richard Daniels, customer since 2004

All around good service. All my questions get answered quickly. Tim

Nikander Painting, customer since 2014

Great service & personal touch

Customer since 2014

Displayed upmost competence

Frank Higgins Jr., customer since 2018

Steve and his staff are amazing!! We have multiple policies with Spencer insurance and they always take time to answer any questions we may have!! They make you feel like you are part of the family! They are extremely knowledgable in all aspects of insurance! I would never hesitate to recommend them to anyone!! The Spencer staff is always friendly and patient!! I really appreciate them!!

Kevin Cunnane, customer since 2015

Immediate response if I have a question. When I initially inquired about a term life insurance policy, you delivered exactly what I was looking for and didn’t attempt to move me into something additional.

Customer since 2013

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